Gartner IT Infrastructure, Operations & Cloud Strategies Conference

20 – 21 May 2024 | Sydney, Australia

Empowering the Anywhere Business

Businesses across the globe are challenged to bring value and innovation wherever their customers are. Infrastructure and operations (I&O) leaders have a critical role to play in transforming and enhancing their capabilities to empower the anywhere business. The focus is on enhancing customer experiences and developing staff and skills while building and operating resilient, sustainable, secure, and scalable platforms and systems.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 was the place to find objective answers and topic coverage in addition to top trends analysis. Attendees gained the insights and guidance to create an effective pathway to the future.

With more than 50 research-backed sessions, 400+ peers, and 25+ technology solution providers, Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 provided the best environment for attendees to network, learn and collaborate.

We hope you enjoyed the 2023 Gartner IT Infrastructure, Operations & Cloud Strategies Conference! If you missed it, be sure to explore what was covered at the conference.

The program for the 2024 Gartner IT Infrastructure, Operations & Cloud Strategies Conference is underway and we look forward to sharing details soon!

The Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 conference delivered must-have insights, strategies, and frameworks for infrastructure and operations (I&O) and cloud leaders and professionals to think big and drive real impact within their organizations. Join a global I&O and cloud community. 

Rapidly respond to changing business needs.

  • Balance the need to innovate while “keeping the lights on.”
  • Become an effective partner with business executives; shift from “order taker” to “trusted advisor.”
  • Overcome the barriers of organizational culture, resources and talent to grow and scale your digital initiatives.
  • Drive cost optimization to fund digital transformation initiatives.

Improve service and support agility.

  • Get the latest tools and methodologies for agile and rapid development.
  • Deliver a user experience that customers and employees will embrace.
  • Develop mobile apps that transform business processes and deliver exceptional user experiences.

Engage and inspire today’s workforce.

  • Embrace emerging trends to enhance business value.
  • Learn how to approach DevOps.
  • Understand the importance of people and culture with DevOps transformation.
  • Discover how to approach bimodal from a strategy perspective.

Lead the transformation.

  • Understand the impact of cloud and edge services.
  • Learn how cloud can integrate with your existing IT infrastructure.
  • Discover the latest cloud computing technologies and trends that will enable digital business.

Network with experts and peers
At Gartner IT Infrastructure, Operations & Cloud Strategies Conference, attendees have the opportunity to connect with Gartner experts and industry-leading I&O & cloud leaders and professionals. Meet one-on-one with Gartner experts for tailored advice to help you achieve your most critical priorities.

Build new relationships, broaden your perspectives and uncover ways to solve problems alongside other I&O & cloud leaders. When you engage with like-minded peers, you’ll find opportunities to share your ideas and experiences. 


  • Roundtable sessions.* Join your I&O and cloud peers from leading organizations and various industries to discuss relevant topics inspired by the latest research in these small-group sessions, moderated by a Gartner expert. 
  • End-user case studies. Detailed and documented case studies, by Gartner invitation, reveal lessons from your peers during their own organization’s implementations.
  • Peer conversations. Join peer-to-peer discussions organically throughout the conference. With over 400 attendees of I&O & cloud leaders and professionals discover how others are tackling the challenges you face every day. 

*Preregistration is required. These sessions are available to end-users only; space is limited.

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

Lean back and listen
Expect the best speakers, brightest minds and the latest big ideas. These sessions provide the inspiration and actionable insight to transform your most critical priorities into business results.


  • Breakout Sessions. The quintessential Gartner lecture delivering the latest analysis and insights with slides presented from the stage.

  • Guest Speakers. Hear first-hand experience from guest keynote speakers and guest speakers.

  • Solution Provider Sessions. When you’re looking to address a specific issue, these strategic roadmap presentations and user-case studies provide real-world advice. 

Lean in and engage
Facilitated by Gartner experts, these sessions challenge you to solve problems together, exchange viewpoints and get to the core of the business imperatives that drive you and your peers.


  • Workshops.* Small-scale and interactive: Collaborate with peers by taking the most important topics and learning how to apply them to your business.

  • Roundtables.* A peer discussion in which attendees ask and answer each other's questions, with a Gartner facilitator guiding the conversation but not answering the questions outright.

*Preregistration is required. These sessions are available to end users only. 

Our unbiased Gartner experts help you advance your most critical priorities through industry-leading insights, guidance and tools. Tap their unique expertise to make faster, smarter decisions. 

Gartner one-on-one meetings.* Meet one-on-one with Gartner experts for tailored advice to help you achieve your most critical priorities. These popular meetings offer you the undivided attention of a Gartner expert who will listen and guide you on the matters most critical to your success.

Ask the Expert sessions.* Topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

*Preregistration is required. These sessions are available to end users only; space is limited.

I&O leaders today play a critical role in transforming, securing, and enhancing their capabilities while ensuring they have the skills and leadership to deliver the needs of the business and customer wherever they are. We look forward to hosting you again at the upcoming conference, where you will hear from industry experts, network with senior leaders, and learn how to meet the demands and rapid changes to create an effective pathway to the future and empower the anywhere business.

Padraig Byrne

Conference Chair and Senior Director Analyst

Join us in 2024

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  • Step 2 of 2

    2023 Tracks at a Glance

    Attendees had access to four tracks and five spotlight tracks, each designed to help infrastructure, operations and cloud leaders empower the anywhere business. View 2023 agenda.

    Track A

    Leadership, Organization and Skills

    The demands on leaders are constantly changing. Attracting the best staff and retaining your skilled workforce are vital in a hypercompetitive world. This track focused on the changing face of I&O, people and culture issues, rapidly developing skill and competency requirements, and evolving role of the leader.

    Track B

    Disruptive Practices, Trends and Technologies

    Enterprises are challenged to rethink business models as they embrace disruptive practices, trends and technologies, forcing them into fundamental change. This track explored the balance between ensuring operational stability and embracing disruptive influences.

    Track C

    Operations: Centralized, Distributed, Cloud

    The anywhere business is increasingly distributed, fragmented and complex, creating a management and operational nightmare. This track focused on how operations teams maintain, administer and support centralized, distributed, cloud operations practices and technologies.

    Track D

    Platform Engineering and Infrastructure Agility

    Many organizations are under pressure to deliver agile application and integration architectures and agile user experiences. This track explored using a product-focused mindset, infrastructure as code and aggressive automation to develop platforms that empower the anywhere business.

    Spotlight Track

    Cloud Journey

    As infrastructures and enterprises evolve, usage of cloud services continues to grow. Attendees gained a clear understanding of the steps to take, in the right sequence, and the pitfalls to avoid in developing a successful cloud strategy.

    Spotlight Track

    Sourcing, Procurement and Vendor Management

    Sourcing, procurement and vendor management (SPVM) leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. Leaders should reinvent the role by focusing on business outcomes through digitally enabled processes and tools and provide value by leveraging data.

    Spotlight Track

    Enabling Security

    I&O security is a critical component of an effective I&O infrastructure that supports operational resilience, security, and compliance. This track focused on guiding I&O leaders in securing and defending their increasingly anywhere organizations from exposures and threats, while integrating security, recovery and compliance best practices.

    Spotlight Track

    Diversity, Equity and Inclusion

    Attendees explored how to recruit and retain diverse talent and upskill their existing workforce. Plus, how to create a culture of continuous exploration and foster diversity, equity and inclusion (DEI) as a fundamental lever for motivation and engagement.

    Spotlight Track

    Technical Insight sessions

    Presented by experts from our Gartner for Technical Professionals organization, Technical Insight sessions were designed for drill-down analysis of critical topics within the infrastructure, operations and cloud strategies arena.