Introducing
Jira Service Management
On November 9, 2020, we announced Jira Service Management, the next generation of Jira Service Desk. Jira Service Management is an ITSM solution built on Jira to help IT, operations, development, and business teams collaborate at high velocity. It empowers teams to respond to business changes rapidly and deliver great customer and employee service experiences.
For a more in-depth look at Jira Service Management, watch the Lightning Talk webinar series below or join our weekly demo with live Q&A.
Join our ITSM lightning talks
Our 20-minute lightning talks cover deep dives into incident management & change management, Q&A with ITSM experts, ITSM best practices, and even a look into our future roadmap.
On-demand
Episode 1 - Introducing Jira Service Management
Join this 20-minute webinar to learn all about Jira Service Management, the new ITSM capabilities, and get all of your questions answered by our in-house experts!
On-demand
Episode 2 - Jira Service Management: Deep Dive into Incident Management
Join this webinar to learn how to get started with the new Opsgenie capabilities in Jira Service Management.
On-demand
Episode 3 - Jira Service Management: Deep Dive into Change Management
Join this webinar to learn how to get started with the new change management capabilities in Jira Service Management.
ON-DEMAND
Episode 4 - How high-velocity teams get value from Jira Service Management Premium
Accelerate IT transformation by finally breaking free of legacy ITSM solutions. Adopt Jira Service Management Premium to scale future-proof practices, such as modern incident and change management.
On-demand
Episode 5 - Exclusive: Live ITSM Expert Panel
Ever wanted to sit down with an Atlassian ITSM expert? Well now is your chance! Join us for this exclusive webinar where you can ask your burning IT Service Management questions to our expert IT panel.
on-demand
Episode 6 - Exclusive: What’s ahead for Jira Service Management in 2021
Roadmaps, resolutions, and plans for a new year: join us for a webinar to recap the recent updates to Jira Service Management and get a sneak peak into our roadmap for 2021.
on-demand
Episode 7 - Common Use Cases & Top Tips
We reveal the most common ways Jira Service Management is used by our customers from our in-house ITSM expert, Ken Connally.
On-Demand
Episode 8 - Mindville Insight for Jira Service Management Data Center
Join this webinar to learn how to get started with Mindville Insight for Jira Service Management Data Center.
on-demand
Episode 9 - Unlock the value of Opsgenie in Jira Service Management
Learn about the alerting, on-call, and incident orchestration capabilities in Jira Service Management, powered by Opsgenie.
on-demand
Episode 10 - Deep dive into Asset & Configuration Management with Mindville Insight
Walk through Mindville Insight, Atlassian’s asset and configuration management solution, now part of Jira Service Management Cloud Premium & Enterprise plans!
on-demand
Episode 11 - Empowering your business teams with self-service Bonus
Learn how you can extend Jira Service Management across your business teams and enable them to deliver exceptional self-service experiences.
Watch the announcement
Plans for every team
Free
Standard
Premium
More users? We offer discounts for large teams! Contact us